'Thank you so much for all your hard work on Same time next year? You have done so much more than edit the draft that I sent to you, and as a first novel, I now appreciate the value that your thorough and professional approach has added to the finished product. Your diligence and attention to detail, coupled with your uncanny ability to put yourself in the minds of my characters, has resulted in a polished manuscript, of which I am now very proud ... You have kept me aware of milestones and timeframes, have ensured that I am engaged throughout, and have made the entire process fun and rewarding. Thank you, and I look forward to working with you on my next project.'